SHIPPING POLICY

Effective Date: September 15, 2026

This Shipping Policy applies to orders placed through AAF Store TX at aafstoretx.com. We ship within the United States and to supported international destinations.

Please review the information below before placing your order.

A. SHIPPING COSTS

  • United States: Flat-rate shipping of $5.99 USD

  • International: Flat-rate shipping of $11.99 USD

Available shipping destinations and shipping options will be confirmed at checkout.

B. PROCESSING TIME

Most orders are processed within 1–3 business days (Monday through Friday).

Because many of our products are made to order, processing time is the time required to prepare your order before it is handed over to the shipping carrier.

Weekends and applicable holidays are not considered business days.

C. ESTIMATED TRANSIT TIME

For orders within the United States, estimated transit time is generally 3–7 business days (Monday through Friday) after the order has been processed and shipped.

International delivery times vary depending on the destination, carrier service, customs processing, and local postal operations. Delivery estimates available for your destination may be displayed at checkout or provided with your shipping information.

Delivery estimates are not guaranteed delivery dates.

D. SHIPPING AND DELIVERY

Orders are shipped using available postal or carrier services appropriate for the destination.

For U.S. orders, we primarily use USPS services.

For international orders, the available postal or carrier service may vary depending on the destination.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

Orders containing multiple items may occasionally be shipped in separate packages.

E. INTERNATIONAL SHIPPING

We offer international shipping to supported destinations worldwide.

International shipments may be subject to customs inspections, import duties, taxes, brokerage charges, or other fees imposed by the destination country or local authorities.

Unless otherwise stated at checkout, any applicable customs duties, import taxes, or other destination-specific charges are the responsibility of the recipient.

Customs requirements vary by country, and customs processing may cause additional delivery delays that are outside our control.

Shipping availability for your destination will be confirmed at checkout.

F. ORDER CONFIRMATION

After placing an order, you will receive an order confirmation email containing your order number and order details.

Please review your order information carefully and contact us as soon as possible if you notice an error.

If you do not see your confirmation email, please check your spam or junk folder.

If you still cannot locate it, contact us at [email protected] or +1 828-518-3383.

G. ORDER TRACKING

Once your order has shipped, tracking information will be sent to the email address provided with your order when tracking is available.

You can use the tracking number provided to check the status of your shipment.

If you have not received tracking information within 7 business days after placing your order, please contact us at [email protected] or +1 828-518-3383 so we can assist you.

H. ADDRESS CHANGES

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you need to correct or change your shipping address, please contact us as soon as possible at [email protected] or +1 828-518-3383.

We will make reasonable efforts to update the address if the order has not entered shipment processing. However, we cannot guarantee that an address can be changed once an order has entered production or shipment processing.

Once an order has been shipped, we cannot change the delivery address.

I. ORDER CHANGES AND CANCELLATIONS

If you need to change or cancel an order, please contact us as soon as possible.

Because many of our products are made to order, changes or cancellations may not be possible once an order has entered production.

If we receive your request before production begins, we will make reasonable efforts to accommodate the requested change or cancellation.

Once an order has entered production, changes or cancellations may no longer be possible.

J. DAMAGED, INCORRECT, OR DEFECTIVE ITEMS

If your order arrives damaged, misprinted, defective, or incorrect due to our error, please contact us as soon as possible with your order number and clear photos showing the issue.

Eligible replacement or refund requests must be submitted within 30 days of delivery.

After reviewing an eligible claim, we may provide a replacement at no additional cost or issue a refund to the original payment method, as appropriate.

Please refer to our Return & Refund Policy for complete eligibility requirements and instructions.

K. SHIPPING DELAYS

Delivery estimates are provided for informational purposes and are not guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including severe weather, carrier delays, customs processing, incorrect or incomplete addresses, peak shipping periods, governmental actions, or other transportation disruptions.

If your tracking information shows an unusual delay, please contact us and we will assist you with the available carrier information.

L. CONTACT US

If you have questions about shipping or your order, please contact us:

AAF Store TX
1040 Schlipf Rd Suite 213
Katy, TX 77493
United States

Email: [email protected]
Phone: +1 828-518-3383